At The Point Psychology Canada, we take your privacy and confidentiality seriously. What you share in your therapy sessions is completely confidential, and we are committed to safeguarding your personal health information. It will only be disclosed with your clear, written consent.

There may be times when your therapist needs to consult with a clinical supervisor to ensure you're receiving the best care possible. However, any information shared will only be discussed with your consent. Your therapist will always seek permission before involving anyone else in your case.

We adhere strictly to privacy laws at all levels (federal, provincial, and local) to protect your confidentiality. However, there are specific situations where confidentiality may need to be broken:

1. Child Protection: If there’s a belief that a child under 16 is at risk of harm (whether through physical, sexual, or emotional abuse), we are legally required to report this to child protection services.

2. Ongoing Risk to Children: If you disclose abuse that may indicate the abuser could still pose a danger to children, we are obligated to report this to the appropriate authorities.

3. Legal Requirements (Court Subpoena): If your records are subpoenaed as part of legal proceedings, we may be required to release them.

4. Abuse by a Professional: If you disclose that you’ve been abused by a regulated professional, we may have an obligation to report this to the relevant professional governing body.

5. Risk of Harm to Yourself or Others: If you disclose a situation where you or someone else is at risk of harm (e.g., plan to act on suicidal thoughts, active self-harm, or immediate threats of violence), we are legally obligated to act to ensure safety. This could include involving emergency services.

6. Consent to Share Information: We believe in working collaboratively with your broader support system, which may include healthcare providers or legal representatives. With your consent, we may share information with others involved in your care to provide the best support possible.

Furthermore:

- If your therapist sees you in a public place, they will not approach you to protect your confidentiality.

- If you are seen in a building or waiting area for a different purpose, your therapist may offer a polite nod or smile but will not initiate conversation. If you’d like to discuss your therapy in such situations, the responsibility to explain your relationship with the therapist rests with you.

The Point Psychology Canada is dedicated to creating a secure, private, and respectful environment for you to explore your thoughts and feelings. We follow the ethical guidelines set by the CRPO (College of Registered Psychotherapists of Ontario), which prioritizes confidentiality and your dignity.

Our goal is to build a trusting relationship, ensuring you feel safe while you work through your personal challenges.